We offer comprehensive hosting solutions through our dual data center facilities, including private cloud services, virtualization for both IT and OT infrastructure, and disaster recovery services. Our hosting environment is designed to support everything from small business applications to enterprise-level systems for worldwide corporations. We specialize in bridging the gap between business and technology, ensuring your hosted solutions deliver tangible business results.

Our hosting infrastructure is built for scalability, supporting clients ranging from locally owned businesses to multinational corporations with multiple locations. We provide virtualization technologies that allow for flexible resource allocation and can scale up or down based on your business needs. Our enterprise infrastructure approach ensures your systems can grow with your business requirements.

Automated Results uses virtual architecture for most systems because it is more scalable and allows virtual servers to be moved easily across our redundant data centers. This virtualization approach provides maximum flexibility for disaster recovery and load balancing. However, if desired, clients can host their own physical server or have Automated Results host a physical server for them in a specific location. We work with each client to determine the best approach based on their specific requirements and preferences.

Automated Results offers flexible private cloud management options to meet different client needs. We can provide fully managed private cloud systems where Automated Results handles everything including operating system patching, application updates, and complete system management. Alternatively, if desired, we can supply just the infrastructure and allow the client to manage everything else themselves. This flexibility ensures that whether you have a dedicated IT team that prefers hands-on control or you need comprehensive managed services, we can accommodate your preferred approach.

Yes, when clients choose our fully managed private cloud option, Automated Results handles all operating system and application patching as part of our comprehensive management services. This includes security updates, system patches, and application maintenance to keep your systems current and secure. For clients who prefer to maintain control over their systems, we can provide the infrastructure while they handle their own patching and updates.

Security is fundamental to our hosting services. We verify that process control networks and control systems conform to US Homeland Security standards. Our data centers maintain strict compliance protocols, and we provide regulatory compliance reporting that can handle system outages without incurring compliance violations. We implement automatic notification systems for critical system failures without generating nuisance alarms, ensuring you’re informed of genuine security concerns.

We specialize in regulatory compliance reporting and ensure all hosted systems meet US Homeland Security standards for process control networks. Our industrial IT expertise means we understand the unique compliance requirements for both IT and OT environments. We can work with your team to ensure your specific industry regulations are met within our hosting environment.

We operate dual data center locations with centralized core network infrastructure and multiple carrier connections. This redundant approach was developed following Hurricane Helene in September 2024, which highlighted the importance of geographic diversity for true business continuity. Our enhanced infrastructure ensures that severe weather events or single points of failure cannot cause customer downtime. We maintain automatic failover capabilities between locations and diverse carrier routing to provide enterprise-grade reliability.

Following Hurricane Helene, we invested 10 months building out a second data center location with centralized core network infrastructure. This dual-site approach with multiple carrier connections means your hosted systems have geographic redundancy and diverse network paths. Even if one location experiences severe weather or connectivity issues, your systems remain operational through our secondary site and alternate carriers.

We’ve significantly enhanced our hosting capabilities since 2024, moving from single-site operations to a dual-location infrastructure with centralized core networking. This evolution includes multiple carrier relationships that eliminate single points of failure. Our investment in geographic redundancy and carrier diversity demonstrates our commitment to providing enterprise-level reliability for both local businesses and multinational corporations.

Our centralized core network infrastructure utilizes multiple carriers across two geographic locations. This design ensures that connectivity issues with any single carrier or location won’t impact your hosted services. We’ve built this redundancy specifically to address the types of widespread outages that can occur during severe weather events, providing the reliability your business operations require.

Disaster recovery is a core component of our hosting services. We support recovery of core systems and data from outages or losses to minimize production downtime. Our industrial IT expertise ensures rapid response to critical system failures, and we maintain backup systems across both data center locations to ensure business continuity. Our goal is to keep your operations running smoothly even during unexpected events.

Our virtual architecture allows virtual servers to be moved easily across our redundant data centers, providing seamless disaster recovery capabilities. If one data center experiences issues, virtual machines can be quickly migrated to the alternate location with minimal downtime. This flexibility is a key advantage of our virtualization approach and ensures business continuity regardless of local conditions at either data center location.

Automated Results provides multiple secure access methods based on client needs. We can host applications and make them available via RDS Services (Remote Desktop Services) through a secure web page with Multi-Factor Authentication (MFA) login. For enhanced security, we provide VPN connections and encryption as needed. All dedicated server logins over the open internet are secured with VPN and MFA logins through our RDS Services web page application interface.

For larger clients with multiple servers, we can establish site-to-site VPN connections that allow for direct connections into the networks. We also offer point-to-point fiber connections for clients requiring dedicated high-speed connectivity. Additionally, SD-WAN connections are available for clients with existing SD-WAN infrastructures. We work closely with each customer to provide the most secure and reliable connection method for their specific applications and infrastructure requirements.

Security is paramount in all our remote access solutions. We implement Multi-Factor Authentication (MFA) for all user logins, utilize VPN connections for secure data transmission, and provide encryption as needed. Our RDS Services deliver applications through secure web pages, eliminating the need for complex client-side configurations while maintaining enterprise-level security standards. All connections are designed to meet or exceed industry security requirements.

Absolutely. We offer flexible connectivity solutions including site-to-site VPN connections, point-to-point fiber links, and SD-WAN integration for clients with existing SD-WAN infrastructures. Our team works with your network administrators to design the optimal connection method that integrates seamlessly with your current infrastructure while providing secure, reliable access to your hosted applications and systems.

We provide comprehensive Desktop and Infrastructure Services support for hosted environments. Our team offers in-house support through multiple channels including email, phone, text messages, and live chat. We maintain digital dashboards for company health monitoring with drilldown capabilities, giving you real-time visibility into your hosted systems’ performance across both data center locations.

We implement automatic notification systems for critical system failures without generating nuisance alarms. Our monitoring infrastructure spans both data center locations and provides real-time alerts for genuine issues that require attention. Digital dashboards give you continuous visibility into system health with detailed drilldown capabilities for comprehensive performance analysis.

Our pricing is designed to align your IT budget with business value delivery. We work with each client to understand their specific needs and create hosting solutions that provide measurable ROI. Whether you’re a local business or a multinational corporation, we structure our services to deliver tangible business results through strategic technology implementation.

We provide service levels that reflect our commitment to minimizing production downtime and maintaining system reliability across our dual data center infrastructure. Our SLAs include response times for critical system failures, uptime guarantees backed by geographic redundancy, and recovery time objectives that align with your business requirements. We understand that system availability directly impacts your business operations.

Yes, we provide monthly support services with defined limits to ensure sustainable service delivery. Our managed services include system monitoring, maintenance, backups, and technical support. We structure these services with clear boundaries to maintain service quality while protecting against extensive overruns from cyber incidents or disasters. Full disaster restoration services are available as separate engagements beyond standard managed service scope.

Absolutely. We specialize in Software Interfaces and Application Integration, making system migration smooth and efficient across our dual data center infrastructure. Our team has experience with both IT and OT environments, and we can integrate with existing partnerships like SAP Ariba. We provide custom software development services to ensure your applications work seamlessly in our hosted environment.

Integration is one of our core strengths. We offer Software Interfaces and Application Integration services that connect your hosted systems with existing business processes. Our digitalization and Industry 4.0 expertise means we can integrate modern hosted solutions with legacy systems, ensuring continuity while providing enhanced capabilities through our redundant infrastructure.

We serve all industrial and manufacturing sectors in OT environments, including pulp and paper, refineries, power generation, and pharmaceuticals. Our Desktop IT support covers diverse environments across North America, Central America, South America, and Europe. Our industrial IT expertise and US Homeland Security compliance capabilities make us uniquely positioned to serve both traditional IT environments and specialized OT infrastructures.

Yes, Automated Results is fully compliant with the General Data Protection Regulation (GDPR) for all data storage and processing activities. Our dual data center infrastructure maintains strict data protection protocols that meet European privacy standards. We implement appropriate technical and organizational measures to ensure the security of personal data, including data encryption, access controls, and regular security assessments. Our GDPR compliance extends across all our hosting services, whether you’re processing European citizen data or require GDPR-standard data protection for your business operations.

Yes, Automated Results is fully compliant with Brazil’s Lei Geral de Proteção de Dados (LGPD), Brazil’s General Law for the Protection of Privacy. Similar to GDPR, LGPD regulates how personal data is collected, used, and processed to protect individual privacy. Our data protection infrastructure and processes meet LGPD requirements, ensuring proper handling of Brazilian personal data. This compliance is particularly important for our clients operating in Central America, South America, and Brazil, as well as any organization processing Brazilian personal data.

We understand the importance of data sovereignty, particularly for clients operating across North America, Central America, South America, and Europe. Our GDPR and LGPD compliance includes proper safeguards for international data transfers when required. We can work with your organization to ensure data residency requirements are met within our dual data center infrastructure, and we maintain documentation and processes that support your own compliance obligations under various international data protection regulations.

Our data protection approach combines GDPR and LGPD compliance with US Homeland Security standards for comprehensive data security. We implement encryption at rest and in transit, maintain detailed access logs, provide data breach notification procedures, and ensure data portability rights can be fulfilled. Our dual data center infrastructure includes redundant security measures and backup systems that protect data integrity while maintaining compliance with European, Brazilian, and North American data protection standards.

Our dual data center infrastructure allows us to perform maintenance and upgrades without impacting your hosted services. We can migrate workloads between locations during planned maintenance windows, ensuring continuous operation. Our centralized core network infrastructure and multiple carrier connections provide seamless failover capabilities during any maintenance activities. Virtual servers can be easily moved between data centers as needed for maintenance or optimization.

We provide hosting services across North America, Central America, South America, and Europe. Our dual data center locations and multiple carrier relationships ensure reliable connectivity and performance regardless of your business location. We understand the unique requirements of serving clients across different time zones and regulatory environments, including compliance with GDPR, LGPD, and US Homeland Security standards.